Observe Inc. has raised $145M to launch Project Voyager, an AI-powered observability tool with AI Investigator, enhancing incident management and boosting system monitoring.
AI-powered observability tool takes centre stage
In a world where digital infrastructure keeps growing more complex, many organisations struggle to manage vast amounts of machine-generated data effectively. The stakes are high: slow incident resolution times and rising costs can damage both company reputation and customer experience. It’s a scenario all too familiar for DevOps, Engineering, and SRE teams, who constantly face the challenge of keeping systems running smoothly. This is where Observe Inc. comes in, unveiling its new AI-driven solution, “Project Voyager”, aimed at transforming how businesses manage observability and incident management.
The launch of Project Voyager coincides with Observe’s announcement of a $145M Series B funding round, led by Evolution Equity Partners and Madrona Ventures, with the funds set to fuel further innovation and scale operations. The fresh capital comes at a time when businesses increasingly rely on tools that automate and enhance data observability to remain competitive in the digital economy.
AI Investigator set to revolutionise troubleshooting
Project Voyager introduces the AI Investigator, a network of domain-specific AI agents that help on-call engineers identify and resolve issues quickly. Whether it’s understanding complex environments like Kubernetes or generating queries for AWS, the AI Investigator works as a digital assistant, orchestrated by a master “AI Planner” to reduce the mean time to resolution (MTTR).
“The introduction today of Observe APM fulfils the original vision we had for Observe – to ingest data into a single data lake, analyse it using a single query language and access it through a single consistent user interface,” said Jeremy Burton, CEO of Observe Inc. “Next, Observe’s AI Investigator clearly outlines our vision for the future – a world in which a network of intelligent agents will work on behalf of, and in conjunction with, on-call engineers to further reduce MTTR.”
The innovation of Project Voyager also extends to OpenTelemetry-Native APMand Snowflake Observability, offering new features that promise a holistic, more efficient approach to monitoring modern IT infrastructure.
Boosting efficiency AI-powered observability tool
Unlike traditional observability tools, which often involve complex setups and high costs, Observe simplifies the process. It provides a unified platform for all telemetry data and tooling, with a heavy focus on AI to assist teams in responding to incidents. Burton describes this as part of a broader strategy to bring observability into the future, ensuring teams have instant access to the data they need, when they need it.
Kate Holterhoff, senior analyst at RedMonk, praised the approach, saying, “There is immense opportunity in leveraging AI for the modern observability industry. Observe’s AI-powered investigation features are a promising addition to this growing market.”
The OpenTelemetry-Native APM introduced in Voyager gives immediate visibility into services, traces, and spans, making it easier for teams to track and troubleshoot incidents. Moreover, Observe does not downsample traces and retains all data for up to 13 months, a significant advantage over legacy systems that may store only 1% of traces for a limited time.
Exponential growth fuels further investment
The announcement of Project Voyager follows a period of impressive growth for Observe. The company’s Annual Recurring Revenue (ARR) has surged by over 200% year-on-year, while its Net Revenue Retention (NRR) has exceeded 190%. These metrics indicate strong customer retention and upsell, positioning Observe as a leader in the observability market. With almost one hundred enterprise customers, including Capital One and Commonwealth Bank of Australia, Observe continues to build momentum.
The $145M Series B funding will help scale both engineering and sales teams to meet the rising demand. Soma Somasegar, Managing Director of Madrona Ventures, will join Observe’s board of directors, bringing further expertise as the company looks to expand its reach.
“Observe was the first to recognise that observability was fundamentally a data problem and has taken a unique approach,” said Karthik Subramanian, Partner at Evolution Equity Partners. “The economics and speed of troubleshooting that Observe has pioneered for current modern IT stacks with massive data scale and growth promises to be a game changer. We are thrilled to support them as they continue to scale.”
Snowflake Observability integrates seamlessly
As part of Project Voyager, Observe is now offering Snowflake Observability directly from the Snowflake Marketplace, with users gaining up to 1TiB of Snowflake data each month for free. This integration gives developers critical insights into performance and health without the need to move telemetry data outside of Snowflake, ensuring maximum security.
Molham Aref, CEO of Relational AI, said, “We make guarantees that not a single byte of our customers’ data leaves their Snowflake accounts. So, it is important to us that our observability data remains in Snowflake. We chose Observe for its native integrations with Snowflake, OpenTelemetry support, and cost efficiencies.”
Looking ahead: AI-powered observability as the new standard
With the backing of top-tier investors and the innovative capabilities introduced through Project Voyager, Observe is well-positioned to lead the next phase of AI-powered observability. As more companies look to streamline their operations and reduce downtime, Observe’s solutions will likely play a critical role in the evolution of data observability in modern distributed applications.
