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German startup raises €3.5M for its AI digital medical practice assistant

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Berlin-based startup, which offers an AI-based practice assistant, has raised €3.5 million in funding. The investment round was led by Munich impact investor BonVenture, IBB Ventures from Berlin and the venture fund from Futury Capital from Frankfurt.

Expansion and growth plans intends to use the proceeds of this round to continue to expand its product offering as well as grow the team. It operates with the aim to positively impact medical systems across Europe.
Paul Garte, Investment Manager at BonVenture, commented: “We are convinced that Aaron makes a very important contribution to better patient care – on the one hand by improving the accessibility of doctors and on the other hand by relieving medical staff.”

Christian Seegers, Investment Director at IBB Ventures, said: “’s smart telephone assistant improves doctor-patient communication, relieves the burden on medical staff and saves patients unnecessary waiting time in a telephone loop. We were immediately impressed by the product’s scope of services and are convinced that Aaron, with its experienced team of founders, is ideally positioned to benefit from the ongoing digitalization in the healthcare market.”

Benjamin Krahmer, Managing Director of Futury Capital, added: “We consider AI-based business models to be very attractive, as AI is increasingly finding its way into everyday life. Aaron has succeeded in developing a scalable solution that is already simplifying the lives of doctors and patients and making them more efficient. We look forward to working with the founding team as they continue to grow.

What does do? was founded by Tobias Wagenfuhrer, Richard von Schaewen and Iwan Lappo Danilewskih in 2015 in Berlin. The AI health tech company has developed the digital practice employee “Aaron”. It takes calls from patients and handles them automatically when the practice team is unavailable. With the help of artificial intelligence, the technology bridges the growing shortage of medical professionals and the aging society.

With a solution that can be booked online with just a few clicks, makes artificial intelligence easily accessible to counteract the shortage of skilled workers. Over 2,000 doctors are already using the AI employee “Aaron” to automatically receive and prioritise patient calls, thereby relieving employees in medical practices.

This assistant will come into effect in situations such as the pandemic when millions of people in Germany dialed the number of their family doctor’s practice to arrange a corona vaccination appointment, mostly in vain.

According to Tobias Wagenfuhrer, CEO of the Berlin company, the availability of telephones in medical practices after the Corona Pandemic is still critical: “Four out of five calls to a doctor’s practice are still missed today. When more than every second medical assistant leaves the doctor’s office because of low pay and high stress after training, new solutions are needed.”

“We then know who wants a normal appointment, who wants a vaccination appointment, who just wants a prescription or who is an emergency,” reported Dr. Katrin Fröba, general practitioner from Bad Lobenstein in Thuringia.

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