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London Tech Week

AI health platform Syndi Health snaps $2M: A one-stop, personalised, digital health consultant

Syndi Health team
Image credits: Syndi Health

There are over 350,000 wellbeing apps, telemedicine services, and digital therapeutics available directly to consumers in the digital healthcare market. With so many online options available, it’s no wonder consumers and employers are overwhelmed.

In order to resolve this issue, London-based Syndi Health has created a new support approach that can be used to guide patients earlier in their health journeys and reduce extensive healthcare waiting lists. In order to accomplish this, it provides an infrastructure for offering personalised and effective digital health support within organisations.

Taking this forward, Syndi Health secured $2 million in equity and grant funding. The investment comes from some of the most influential names in the UK’s health, technology and insurance sectors and Innovate UK, the national innovation agency that recently backed Aegiq.

The oversubscribed pre-seed round includes participation from Silicon Valley-based Plug and Play, Remus Capital, Neo Kuma Ventures, UK-based Founders Factory, Syndicate Room’s Access Fund, and a roster of angel investors.

The funds will be used to continue building the platform, grow the Syndi Health team and accelerate its B2B customer growth.

Furthermore, Syndi Health will execute its pilots with both public and private healthcare providers and employee benefit programmes to grow its user base and capture additional clinical evidence.

In addition to the investment, Syndi Health has won a £400K grant from Innovate UK as part of their Biomedical Catalyst programme, in collaboration with the University of Plymouth and Cornwall Partnership NHS Foundation Trust. The funding from the grant will be used to validate the Syndi Health platform within the NHS over the next 18 months.

Ben Lakey, the co-founder of Syndi Health, said, “We began Syndi Health knowing that we didn’t want to add more noise in the digital health market. Instead, we wanted to help healthcare organisations and insurers offer people a way to forge their own clear and safe path to digital care. As co-founders we’ve both experienced the frustration of not being given support early enough, and wanted to make fixing this problem easier. Our passionate team is building a globally impactful product and business that will bring structure to the chaotic digital health market. So far we have had overwhelmingly positive feedback from users, have secured partnerships with over 40 digital health services, and have an extensive pipeline of licensing customers.”

Professor Rohit Shankar MBE FRCPsych, Clinical Director at Cornwall Partnership NHS Trust said, “We are very excited by the research and commercial potential of the Syndi Health platform. It will help us understand how better to support the mental health needs of our people and offer them the personalised digital support they need at the earliest opportunity, which is invaluable.”

Damien Marmion, former CEO of AXA Global Health, said, “Ben, Jorge and the rest of the Syndi Health team have found a way to develop an impactful product that offers remote, immediate and effective digital care.”

Access to digital health services made simple

Syndi Health was founded in 2020 by Ben Lakey and Jorge Alexander in London. After waiting over 10 months to access mental health care, they built the platform.

Health and wellness data can be tracked with Syndi Health’s dashboard, and budget allocation and vendor management tools can be used to manage vendors.

Providing an all-in-one solution for digital health needs, Syndi Health simplifies management and procurement for organizations. Employees and patients benefit from it and health outcomes are improved at the lowest possible cost.

AI to offer personalised healthcare solutions

Operating with the mission to make digital healthcare affordable, accessible and smarter, the startup has built an AI platform that enables healthcare and insurance organisations to drive adoption and engagement of third-party wellbeing apps and telemedicine services – personalised to suit individual users.

In 2020, Syndi Health launched its solution with student platforms and onboarded over 20,000 users from over 1,300 different schools, universities and colleges in the UK and the US.

As a result, it is now focusing on employers, healthcare providers, and insurance companies by signing a pilot contract with one of the largest healthcare charities in the UK.

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