Healthcare AI startup Heidi Health has secured $16 million in a Series A follow-on round led by US-based Headline, with participation from London-based LocalGlobe, Anthology fund by Menlo Ventures and Anthropic, and existing investors Blackbird, Possible Ventures, and Archangel Ventures. This round brings the total funding raised by the company to $26 million.
This funding will accelerate Heidi’s mission to double the world’s healthcare capacity by enabling clinicians to focus on patient care, not paperwork.
Tackles administrative overload in healthcare
With global healthcare systems under increasing strain and the World Health Organization forecasting a shortage of 10 million healthcare workers by 2030, the need for efficiency-boosting solutions has never been greater. Heidi’s AI scribe addresses this challenge by streamlining documentation processes, which currently consume over two hours of a doctor’s day. Unlike many AI tools that perform best in controlled settings, Heidi functions effectively across diverse clinical environments, from emergency rooms to operating theatres.
AI-powered innovation
Founded in 2019 by a team of medical professionals – Dr. Tom Kelly, Waleed Mussa, and Yu Liu in Australia, Heidi’s AI-powered medical scribe streamlines time-intensive administrative tasks to reduce the cognitive load on clinicians.
Its enhanced functionality will include creating pre-chart summaries, accessing clinical guidelines for treatments and management pathways, and engaging with patients outside the clinic. By automating these tasks, Heidi will unshackle clinicians from their computers and put them back at their patient’s side.
Widespread adoption
Heidi’s AI scribe has been deployed in over 20 million patient interactions and now supports 1 million consults per week. It has rapidly gained traction in major healthcare systems across the US, UK, Canada, Australia, and the EU.
Notable partnerships include Modality Partnership, the UK’s largest GP super-partnership, Beth Israel in Massachusetts, and Tamaki Health in New Zealand. These deployments mark significant milestones in integrating ambient AI into real-world clinical settings at scale.
Future growth and vision
With its latest funding, the company is poised to further develop its AI-driven capabilities, ultimately aiming to double global healthcare capacity by reducing the administrative burden on clinicians. By continuously enhancing its AI-powered medical scribe, Heidi Health is transforming how clinicians work, ensuring they spend less time on paperwork and more time delivering high-quality patient care.
Dr Thomas Kelly, CEO and co-founder of Heidi, and former vascular surgical resident, commented, “Despite clinicians’ passion for patient care and significant investment in their medical education, they are overwhelmed by an unsustainable administrative workload that drags them away from their clinical responsibilities. This destroys their wellbeing and drains away job satisfaction, resulting in an exodus of talented clinicians from the workforce – further reducing the capacity of our already frail healthcare systems. That’s why I founded Heidi – to free doctors from non-clinical work so they can focus on their patients and enjoy fulfilling careers in medicine.”
Taylor Brandt, Partner at Headline said, “Heidi’s approach to the medical scribe market is truly differentiated. What sets Heidi apart are their bold choices: prioritising customisation over complex integrations, their global-first strategy, and building a product-led motion out of Australia that rivals tech giants like Canva and Atlassian. In just one year, they’re already facilitating one million consultations weekly across five countries which far outstrips other AI scribe offerings—an extraordinary testament to how perfectly they’ve addressed clinicians’ needs.”
Ferdi Sigona, Partner at LocalGlobe said, “Thanks to its widespread clinical usage, constant feedback, and rapid iteration, Heidi has emerged as the best product in its category. As medical scribes fast become one of the most impactful applications of AI, we believe Heidi is leading the way toward a future where agentic AI will transform healthcare further still. We couldn’t be more excited to back a team making such a meaningful difference to clinicians’ lives and patient care.”
