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Exclusive: London-based CareLineLive snaps £3M to make homecare businesses more effective

Image credits: CareLineLive

CareLineLive, a London-based home care management software, has secured £3M in a latest investment round led by Oakglen, an investment group with interests in the real estate, private equity and financial services sectors, in the UK, Europe and North America. The announcement comes as the UK government provides the NHS with extra funding to secure short-term care placements to relieve pressure and free up beds.

The UK-based company will use the investments to increase its engagement with the NHS, local authorities, and other enterprise customers. Further, the funds will be deployed towards expansion and business growth as it continues to innovate the home care management software sector in the UK and internationally. 

The company competes against the likes of Cera, Lifted, Birdie and more to revolutionise the home care solution.

Home care management software

In 2014, Josh Hough founded CareLineLive after a frustrating experience where he wanted to access information regarding his grandfather’s care but couldn’t.

As a result, CareLineLive has developed a cloud-based home care management system for agency owners and managers. The platform claims to increase efficiency, capacity, and compliance through digitising workflows, automating procedures, increasing revenue opportunities, and decreasing overheads.

The company has been working with NHS Trusts – such as Mid and South Essex NHS Foundation Trust (MSE) – since June 2020. Currently, the company is operational throughout the UK, Ireland, Jersey, and Australia.

Josh Hough, CareLineLive co-founder, and MD, comments, “The home care sector is currently facing many challenges, from staff shortages to a lack of funding, often making it hard to deliver quality care for clients. To combat this, our mission is to streamline paper-based and other legacy processes, improve carer communication and give them more time to do what they love best: caring. This investment will allow us to increase our sales and marketing activities and help us to continue to develop our product offering to meet the needs of carers, agencies, those receiving care, and their families. We’ll also continue investing in delivering exceptional customer service, which is a key market differentiator for CareLineLive.”

Oakglen is an investment group with interests in the real estate, private equity, and financial services sectors in the UK, Europe, and North America.

Nick Crawford, Group Co-CEO at Oakglen, added: “We are pleased to have made this investment in CareLineLive, and look forward to working closely with Josh and his team to support them in realising the significant potential of the business. CareLineLive has established itself well in a growing market, which we think will benefit from demographic tailwinds over the coming years. We believe that the strength of the product, the focus on customer service, and the domain expertise of the management team provide a great foundation for growth. We’re excited to see what Josh and the team will achieve in 2023 and beyond.”

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